Trust Center
Welcome to Updater's Trust Center: your home for resources that demonstrate our continuous commitment to protecting your data. As the global leader in relocation technology, we understand that security and trust are critical, and we designed this center with your interests in mind.
Feel free to explore compliance documentation, quick answers to FAQs, and our many security investments, or contact partnerships@updater.com to learn how we can meet your needs today.
Altafiber
American Landmark Apartments
Assurant
Astound
Avenue5 Residential
Bell Partners
Bozzuto
Bridge Property Management
Brightspeed
Buckeye Broadband
CenturyLink
Cox
DIRECTV
Dolly
EarthLink
Fairfield Residential
Frontier
Madera Residential
MiniMoves
Optimum
Sinatra & Co.
- Spectrum
Starry
UsedCardboardBoxes
Verizon
Viasat
Vivint
Western Wealth Communities
Willow Bridge
WOW!
Xfinity
ZRS Management
Reports
We may provide security-related reports upon request.
Trust Center Updates
Updater 2026 SOC 2 Type 2
Updater has completed its Type 2 SOC 2 examination of the Home Platform for the Security Trust Services category, covering October 1, 2025 – March 31, 2026. The examination was performed by Schellman & Company, LLC, an independent licensed CPA firm.
The report is a restricted-use report. Customers and prospective customers under NDA may request a copy through their Updater account team. Updater intends to perform this examination annually.
PCI DSS v4.0.1 Attestation of Compliance
On October 27, 2025, Updater completed an independent PCI DSS v4.0.1 assessment and received an Attestation of Compliance (AoC). This confirms our controls and cardholder data environment meet the current PCI standard.
You can see our PCI status in the Compliance section of the Trust Center. If you need the AoC, request access and you’ll be able to download it right away once the NDA is in place.